Our Purpose:

Empowering organisations with expert training, strategic consulting, and seamless managed services to optimize operations, enhance service delivery, and drive sustainable growth in the 4th and upcoming industrial revolutions. We bridge the gap between people, processes, partners and technology, ensuring organisations achieve customer-centric excellence in the services they deliver.

Our Mission:

We drive a Service Management Excellence revolution across Africa by empowering training and consulting providers to deliver exceptional products and services. Through the adoption of proven methodologies and cutting-edge4IR technologies, we enable our customers to maximise effectiveness, efficiency, and lasting impact—advancing operational and service excellence within the service management community.



Training Hub

We proudly partner with world-class international accreditation providers to deliver exceptional, industry-leading skills programs for the Service Management sector. Our prestigious accreditations ensure unmatched quality, consistency, and global recognition.


Our e-Learning Courses

Empowering a continent one course at a time

Our most popular in-demand e-Learning courses.


ITIL® 4 Foundation Course + Exam

Discover the 'Why; behind Service Management. Gain a deep understanding of the Service Value System — the framework that drives organisational efficiency and effectiveness — including its five key components and the four dimensions that support it. But that’s not all: you’ll also be introduced to the 34 Service Management Practices, with a detailed exploration of seven essential practices.

Eduan Pieterse

Eduan Pieterse

R12,590

ITIL 4 Specialist: Create, Deliver and Support Course + Exam

Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement. Streamline your operations with Value Streams.

Eduan Pieterse

Eduan Pieterse

R13,420

ITIL 4 Specialist: Drive Stakeholder Value Course + Exam

Gain the skills you need to enhance stakeholder relationships and optimise the user experience through effective value co-creation.

Eduan Pieterse

Eduan Pieterse

R13,420

Consulting Hub

Our services that make up our Consulting Hub are directly aligned to supporting organisations to become more efficient and effective in the way that they deliver, introduce and manage services into their respective industries.


  • Value Stream Mapping
  • Process Maturity
  • Capability Maturity
  • IT asset Management
  • Service Integration and Management (SIAM)
  • Practice Mapping
  • Continual Improvement
  • Service Management Office
  • Service Automation


Managed Services Hub

We take care of the things that helps you get in front of your customer more.

Our Managed Services Hub is our outsourcing hub, focussing on managing the criticality of your services, whilst you get to be in front of your customer, to hear their needs.

Let us fight your fires for you!

  • Managed Service Desk
  • Managed Problem Management
  • Managed Incident Management
  • Managed Continual Improvement
  • Service Delivery Management - Service Guradian
  • Managed IT Asset Management
  • Managed Change Management
  • Managed Service Management Office (SMO)